Terms & Conditions

Terms & Conditions

  1. Appointments and Cancellations
  • All appointments must be scheduled in advance and confirmed by our team.
  • Cancellations or rescheduling require at least 24 hours’ notice. Failure to provide notice may result in charges.
  1. Consultations
  • A consultation is mandatory before certain treatments to assess suitability.
  • The final decision regarding treatment eligibility rests with our professionals.
  1. Payments
  • Payments for services are required at the time of treatment.
  • We accept cash, credit/debit cards, and online transfers.
  • No refund policy: All payments made are non-refundable.
  1. Treatment Results
  • Individual results may vary based on skin type, condition, and adherence to post-treatment instructions.
  • We provide detailed aftercare guidance, which must be followed to ensure the best outcomes.
  1. Refunds
  • Payments for completed services are non-refundable.
  • In case of dissatisfaction, we encourage you to contact our team for resolution.
  1. Health and Safety
  • Clients are required to disclose any medical conditions, allergies, or medications during consultations.
  • Cosmothetics prioritizes hygiene and uses high-quality, sterile equipment for all treatments.
  1. Privacy
  • All client information is kept confidential and used solely for treatment and communication purposes.
  1. Promotions and Offers
  • Promotional offers are subject to specific terms and are valid for limited periods.
  • Offers cannot be combined unless explicitly stated.
  1. Right to Refuse Service
  • Cosmothetics reserves the right to refuse service if a client does not meet eligibility requirements or engages in inappropriate behavior.